PDR job management software for shop dispatchers, ops managers, and storm operators. Stage-based pipeline (check-in → assessment → R&I → PDR → R&R → conventional → QC → detail → ready), dispatch board, scheduler, SLA dashboards, and mobile status updates from the field.
Key Features
Stage-based job pipeline across the full repair workflow
Dispatch board for assigning techs by skill and location
Scheduler for drop-offs, repair windows, and pickups
SLA dashboards per insurer with overdue queue
Mobile status updates from the field — start repair, repair complete, ready for QC
Repair-stage history audit on every job
Why It Matters
For operations managers who need to know who's working on what, where each vehicle is in the pipeline, and what's about to miss SLA. HailMate replaces the spreadsheet job board with a real dispatching engine purpose-built for hail repair throughput.
PDR job management software for shop dispatchers, ops managers, and storm operators. Stage-based pipeline (check-in → assessment → R&I → PDR → R&R → conventional → QC → detail → ready), dispatch board, scheduler, SLA dashboards, and mobile status updates from the field.
Key Features
Stage-based job pipeline across the full repair workflow
Dispatch board for assigning techs by skill and location
Scheduler for drop-offs, repair windows, and pickups
SLA dashboards per insurer with overdue queue
Mobile status updates from the field — start repair, repair complete, ready for QC
Repair-stage history audit on every job
Why It Matters
For operations managers who need to know who's working on what, where each vehicle is in the pipeline, and what's about to miss SLA. HailMate replaces the spreadsheet job board with a real dispatching engine purpose-built for hail repair throughput.